1. REFUND POLICY OPTIONS

Organizers may select one of the following refund policies when creating a session:

2. SESSION CANCELLATIONS

If a session is cancelled by the Organizer, all registered players will automatically receive a full refund. Funds may take 5–7 business days to appear in the player's account.

3. GENERAL REFUND GUIDELINES

• All payments and refunds are processed through Stripe.
• Players added to a session from a waitlist or within one hour of the session are responsible for payment.
• If a player is not eligible for an automatic refund, they may contact the Organizer to request an exception. It is at the Organizer's sole discretion to approve or deny such requests.
• Service Fees and Stripe processing fees are non-refundable.

4. DISPUTES & ORGANIZER RESPONSIBILITY

• If a player is eligible for a refund, PickleSchedule will process the refund on behalf of the Organizer, provided funds are available.
• If PickleSchedule processes a refund before receiving funds from the Organizer, the Organizer must reimburse PickleSchedule.
• Organizers agree to defend, indemnify, and hold harmless PickleSchedule from any refund-related claims by players or third parties.

5. CHARGEBACKS & MISUSE

• All refund disputes should first be directed to the Organizer.
• PickleSchedule reserves the right to investigate and make a final determination on disputes.
• Repeated abuse of chargebacks or refund requests may result in account suspension or termination.

6. POLICY CHANGES

PickleSchedule may update this Refund Policy at any time. Changes will be posted on our website and mobile apps. Continued use of the platform constitutes acceptance of any revised policy.