PickleSchedule AI

Your privacy matters — here's how we protect and use your information

Last Updated: June 5, 2025

This Privacy Policy describes how PickleSchedule AI, LLC ("PickleSchedule," "we," "us," or "our") collects, uses, and shares information when you use our services (the "Services"), including:

Our website at https://www.pickleschedule.ai
Our mobile applications on iOS and Android
Any features, tools, or content associated with PickleSchedule (e.g., SMS match invites, AI recommendations, reviews, etc.)

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Services.

1. INFORMATION WE COLLECT

We collect information in the following ways:

A. Information You Provide to Us

Name, email, phone number
Player preferences, availability, match ratings
Account login information (username, password)
Payment data (collected and processed by third parties such as Stripe; we do not store your full payment credentials)
Uploaded photos, reviews, or chat messages

B. Information Collected Automatically

IP address, device type, browser
Geolocation (with your permission)
App usage statistics and crash logs
Cookies and similar technologies (see our Cookie Policy)

C. Social Login and Connected Services

If you log in using a third-party account (e.g., Facebook, Apple), we may receive information such as your name, profile picture, and email address, subject to the third party's privacy controls.

2. HOW WE USE YOUR INFORMATION

We use your information to:

Provide and improve the Services
Personalize match recommendations and scheduling features
Send SMS and push notifications related to your matches or account
Process payments for premium features (e.g., Pickle PairUp)
Monitor usage for security and fraud prevention
Comply with legal obligations
Send you occasional product updates and marketing communications (you can opt out at any time)

3. INFORMATION SHARING

We may share your information with:

Service providers (e.g., SMS platforms, hosting, analytics, payment processors)
Other users, when you accept an invitation to play or participate in a group chat or review feature
Legal authorities if required by law or to enforce our Terms
Affiliates or acquirers, in connection with a business transaction (e.g., merger or sale)

We never sell your personal information.

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies, pixels, and analytics tools like Google Analytics to understand user behavior and improve the product. You can control cookie settings in your browser.

5. DATA RETENTION

We retain your information for as long as your account is active or as needed to provide Services. We may also retain limited data for legitimate business or legal reasons.

6. SECURITY

We use reasonable technical and organizational safeguards to protect your data. However, no system is 100% secure, and we cannot guarantee complete security.

7. YOUR RIGHTS

Depending on where you reside, you may have the right to:

Access, correct, or delete your personal data
Withdraw consent for marketing
Export your data

To exercise your rights, email us at: info@pickleschedule.ai

8. CHILDREN'S PRIVACY

Our Services are intended only for users age 18 and older. We do not knowingly collect information from minors.

9. INTERNATIONAL USERS

If you access the Services from outside the United States, you acknowledge your data may be processed in the U.S. and subject to U.S. laws.

10. CHANGES TO THIS PRIVACY POLICY

We may update this policy periodically. The "Last Updated" date will reflect the latest version. Continued use of the Services means you accept the revised policy.

11. CONTACT US

PickleSchedule AI, LLC
8160 E. Butherus Dr. Suite 2
Scottsdale, AZ 85260
info@pickleschedule.ai